Information about ITIL:
ITIL Master certification
ITIL Expert certification
ITIL Foundation Sample exam
ITIL training
ITIL© 2011 Process Overview
ITIL© v3 Process Overview
ITIL© v2 vs ITIL© 2011
ITIL© mindmap (by M. Dabrowski)

What's new in ITIL 2011

Information about training:
Capgemini Academy

My web addresses:
http://www.jaspermaas.nl
http://www.itilexpert.nl
http://www.itilmaster.nl
http://www.bislexpert.com http://www.bislexpert.nl (dutch)

contact:
jasper@itilexpert.nl